Samira Originé Privacy Policy

Last updated: 9 July 2026

At Samira Originé we respect your privacy and only collect the information we need to process your order and look after you as a customer. This policy explains what we collect, how we use it, and the choices you have.

Who we are

Samira Originé is a small Lebanese hair and nail care brand. You can reach us any time on Instagram @samira.origine, on WhatsApp at 70696601, or by email at samiraoriginelb@gmail.com.

Information we collect

When you place an order or contact us, we may collect:

• Your name
• Your phone number
• Your delivery address
• Your email address, if you provide one
• Your order details, such as the products you bought and your order history
• Any messages you send us on Instagram, WhatsApp or email
• Basic technical information from your visit, such as your device and browser, collected through our website to help it run properly

We do not collect or store your card or bank details. Payment is cash on delivery or Whish transfer, so that information never passes through our website.

How we use your information

We use your information to:

• Confirm and prepare your order
• Arrange delivery with our courier
• Confirm your Whish payment when you send us a transfer screenshot
• Contact you about your order, delivery or any questions
• Let you know about new products or offers, only if you have agreed to hear from us
• Improve our products and the way we serve you

Who we share it with

We only share your information where it is needed to complete your order:

• With our delivery courier, so your parcel can reach you
• With trusted service providers that help us run the website and communicate with you

We never sell your personal information to anyone.

Marketing

If you agree to receive news and offers from us, you can unsubscribe at any time by messaging us or using the unsubscribe link in our emails. Choosing not to receive marketing will never affect your orders or the service you get from us.

Cookies

Our website uses basic cookies to help it work correctly, remember your cart, and understand how visitors use the site so we can improve it. You can control or clear cookies through your browser settings.

Keeping your information

We keep your information only for as long as we need it to serve you, handle any questions or returns, and meet any legal requirements. After that we remove it.

Your choices

You can ask us at any time to:

• See the information we hold about you
• Correct anything that is wrong
• Delete your information, where we are not required to keep it

Just message us and we will help.

Children

Our products and website are meant for adults. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The latest version will always be shown on this page, with the date it was last updated.

Contact

If you have any questions about your privacy or this policy, reach us on Instagram @samira.origine, on WhatsApp at 70696601, or by email at samiraoriginelb@gmail.com.